Account help

Delete Your Tandemly Account

If you would like to permanently delete your Tandemly account and associated personal data, you can do so directly from within the Tandemly app.

Delete your account in the app

  1. Open Tandemly.
  2. Go to Profile.
  3. Select Delete Account.
  4. Follow the instructions to confirm deletion.

Deleting your account is permanent and cannot be undone.

If you no longer have access to the app

You can request account deletion by contacting us at support@gettandemly.app.

Please send the request from the email address associated with your Tandemly account so we can verify account ownership.

What happens when your account is deleted

When your account is deleted, we will delete or de-identify personal information associated with your account where reasonably possible.

This may include:

Because Tandemly includes shared household features, some shared information may remain where necessary to preserve information belonging to another household member.

We may also retain limited information where required for legal, security, fraud-prevention, or other legitimate operational purposes.

Need help?

If you have questions about deleting your account, contact us at support@gettandemly.app.

You can also review our Privacy Policy.